TERMS & CONDITIONS

Terms and Conditions
Terms & Conditions

TERMS AND CONDITIONS OF SERVICE FOR ACCESS AND USE

General Terms and Conditions

Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions, and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us from time to time. When referring to “The Website” www.istanbulclassics.com is implied.

You should check this page regularly to take notice of any changes we may have made to the Terms and Conditions. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of this Website.

This Website may also contain links to other websites, that are not operated by Istanbul Classics (www.istanbulclassics.com). We have no control over the linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each linked site.

Istanbul Classics cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. Istanbul Classics may, at any time, amend the content of The Website. We cannot held responsible for any damage caused by using The Website or, not being able to use The Website. Istanbul Classics cannot guarantee problem-free, uninterrupted, and secure access to The Website.

LIMITED WARRANTIES

1. We do not warrant or represent:

  • the completeness or accuracy of the information published on our website;
  • that the material on the website is up to date; or
  • that the website or any service on the website will remain available.

2. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

3. To the maximum extent permitted by applicable law, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website, and the use of our website.

LIMITATIONS AND EXCLUSIONS OF LIABILITY

  • Exclusions of Liability: Nothing in these terms and conditions will:
    • Limit or exclude any liability for death or personal injury resulting from negligence.
    • Limit or exclude any liability for fraud or fraudulent misrepresentation.
    • Limit any liabilities in any way that is not permitted under applicable law.
    • Exclude any liabilities that may not be excluded under applicable law.
  • Scope of Liability: The limitations and exclusions of liability set out elsewhere in these terms and conditions govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions. This includes liabilities arising in contract, in tort (including negligence), and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.
  • Free Services: To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
  • Events Beyond Control: We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
  • Business Losses: We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities, or goodwill.
  • Data Loss or Corruption: We will not be liable to you in respect of any loss or corruption of any data, database, or software.
  • Special, Indirect, or Consequential Loss: We will not be liable to you in respect of any special, indirect, or consequential loss or damage.
  • Limitation of Personal Liability: You accept that we have an interest in limiting the personal liability of our officers and employees. With regard to that interest, you acknowledge that we are a limited liability entity. Therefore, you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions. This will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees.

PROHIBITION

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence, or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.

Breaching this provision would constitute a criminal offense. www.istanbulclassics.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Copyright in the documents provided on this site (including, without limitation, the trademarks of www.istanbulclassics.com, logos, graphics, text, photos, designs, icons, images, data, and software) are owned by or licensed to www.istanbulclassics.com and its affiliates.

You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, duplicate, or otherwise distribute the material to others without prior consent from www.istanbulclassics.com. You may not modify the material in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us.

TRADEMARKS

Our trademarks include (amongst others) the Istanbul Classics name, our website address (www.istabulclassics.com), and our logo. These trademarks may be used or registered in more than one country, and using this website does not grant you any rights to use our trademarks.

PRIVACY POLICY

Any personal information saved on the site will be handled with utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. For further information regarding your privacy, we refer you to our Privacy Policy. All customers paying by card are subject to validation checks. Istanbul Classics reserves the right to delay any order if fraud is suspected. For security reasons, we do not store any payment information in our database.

COOKIES

Cookies are used on the site to improve your browsing experience. In addition, to use for statistical purposes, cookies identify your computer and allow the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny the use of this cookie or to delete the cookie at the end of your visit. Full functionality of our website is only possible if cookies are disabled.

The site may contain links to other websites beyond our reach. We cannot be held liable for the content or privacy policies of such sites.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Istanbul Classics does not guarantee that all items included in the www.istanbulclassics.com website are in stock at the time of your order. In the event that an item is unavailable, we will contact you.

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please note that during Turkish National Holidays and new collection launches, delivery times may be longer than usual.

In order to enter a contract with www.istanbulclassics.com, you must be over 18 years of age. We retain the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.istanbulclassics.com or may in some cases be a third party.

Where a contract is made with a third party www.istanbulclassics.com is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate and that you have sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

When you place an order, you will receive an acknowledgment e-mail confirming receipt of your order. Whilst we try to ensure that all details, descriptions, and prices that appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

If we are unable to contact you we will treat the order as canceled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are including VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’. Shipping fees do not include import fees that may be charged by your country of residence when the package reaches your destination country.

The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies, or out-of-date information regarding pricing, shipping, payment terms, or return policies.

The right of withdrawal does not apply to perishable goods, sealed goods for health or hygiene reasons, and customized or personalized items.

You have the right to return your order when the parcel is damaged during the delivery process or the parcel falls apart harming the quality of the product. For more information see our Return Policy.

Please note that `Custom Orders´ and FOOD products are NOT refundable due to the nature of the product.

FORCE MAJEURE

In case of Force Majeure, Istanbul Classics’ obligations will be suspended. The contract between you and www.istanbulclassics.com can, in such cases, be partially or fully terminated by yourself or by www.istanbulclassics.com. A Force Majeure is the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or Internet service, natural disasters, or similar events. Under such circumstances, www.istanbulclassics.com will aim to resolve all issues in a timely manner.

TAXES AND DUTIES

All applicable custom fees, taxes, and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package.

GOVERNING LAW

The terms of use are complied in accordance with Irish law and the Irish courts will have exclusive jurisdiction for any dispute under this agreement. The laws of the Customer’s country may differ from Irish laws and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Further information other than the Terms and Conditions can be found:

Terms and Conditions Change Log:

  • April 23, 2024: Improved internal linking and link visibility