PAYMENT

Payment
Payment

Welcome to our dedicated Payment page, designed to streamline your purchasing experience with us. Within these virtual halls, we’ve meticulously gathered responses to the queries most commonly posed by our valued customers. Whether you’re a seasoned shopper or embarking on your first transaction with us, our aim is to provide clarity and ease every step of the way. However, should you find yourself seeking further enlightenment beyond the confines of our FAQs, our virtual doors remain wide open for direct communication. Your satisfaction is our priority, and we stand ready to offer personalized assistance tailored to your needs.

How Can I Pay?

We offer a variety of payment options to cater to your convenience. You can pay using Stripe, Credit Card, Debit Card, MasterCard, Visa, American Express, PayPal, Discovery, and nearly any card accepted worldwide.

Is VAT Included in Your Prices?

Yes, all prices listed on our website include VAT.

Is Shipping Included in Your Prices?

Shipping costs are not included in the prices displayed on our product pages. However, the shipping price will be added and displayed on the checkout page before you finalize your purchase. Orders marked with ‘Free Shipping’ are shipped without any additional shipping fees. Please note that shipping fees do not cover any import fees that may be imposed by your country of residence upon the package’s arrival.

What Currencies Can I Use?

All prices on Istanbul Classics are listed in USD and EURO currencies, which you can select from the top-right corner of the screen. International customers can pay using American Express, Visa, MasterCard, PayPal, and Debit Card. Please be aware that exchange rates may vary, and Istanbul Classics cannot be held responsible for any fluctuations in currency exchange rates.

When Will I Be Charged?

Payments are processed immediately through PayPal and Stripe. For further information regarding payment processing, please contact your Credit Card Provider.

Why Has My Payment Been Cancelled?

Istanbul Classics does not handle payments directly. If your payment has been cancelled, please get in touch with your Credit Card Provider for assistance.

I Haven’t Received an Order Confirmation

If you haven’t received an order confirmation from Istanbul Classics, please check your email’s spam folder. If you still haven’t received it, feel free to contact us at istanbulclassicsonline@gmail.com, and we’ll gladly assist you.

Where Can I Get the Tracking Number For My Order?

Once your order is placed, our team springs into action, meticulously processing each item with care and attention to detail. Every product is securely packed to ensure its safe journey to your doorstep. Once the final touches are applied and the shipping labels securely affixed, we swiftly move to the next crucial step: providing you with the means to track your package’s progress.

Upon completion of the packing process, a unique tracking number is generated and promptly dispatched to you. This tracking number serves as your digital tether, allowing you to monitor your package’s journey from our facility to your desired destination. With this information at your fingertips, you can rest assured, knowing the whereabouts of your order at any given moment. At every stage of the shipping process, we prioritize transparency and efficiency, empowering you to stay informed and anticipate the arrival of your eagerly awaited items.

If you have any further questions or concerns, don’t hesitate to contact us at istanbulclassicsonline@gmail.com. We’re here to help make your shopping experience with us as seamless as possible!

Further Information

Check out the website of Paypal to sign up/log in and/or further information.

Check out the website of Stripe for more information.

Change log:

  • April 26, 2024 update links